IRL are proud to announce that in their latest BenchmarQ Customer Satisfaction Survey they successfully achieved the Diamond Award in Customer Satisfaction. 91% was achieved being a 4% increase since our last survey, with the aim of achieving a 100% customer satisfaction rating.
We would like to thank all of our customers who particpated in the survey for their time and honesty.
IRL are also accredited in the following:
- Investors in People
- ISO 9001
- ISO 14001
IRL are pleased to announce that their Investors In People recognition has again met the required standards for successful accreditation. Investors In People is a flexible and easy to use standard which helps organisations transform their business performance. Their frameworks are outcome focused, outlining what you need to achieve, but never prescribing how. This flexible approach allows thousands of different employers of every sector and size to use the same framework.
Stewart Jones - Managing Director of IRL says
"Happy staff strive for excellence and are eager to learn and develop. They are more efficient, more productive and deliver better results".
With training in mind and a most important factor IRL continue to confirm their commitment to training by enroling five apprentices to the FeRFA Apprentice Scheme. FeRFA the resin flooring association represents the leading manufacturers, contractors and associated companies involved in resin flooring.
The trainee will gain experience, through off the job training sessions of every aspect of the industry, but the scheme provides flexibility through the on the job training elements to suit the employer's core business requirements, whilst delivering the NVQ level 2 outcome after a 2 year training period. The contents of this course are designed to ensure that the operator is able to understand the hazards and the safe working practices within this specialised trade and, upon completion of training, the Apprentice will be able to operate equipment and lay resin floors to industry standards of competence.
When Albert Browne Ltd in Leicester required their warehouse floor to be refurbished, IRL were pleased to be awarded the Contract.
The 860 square metre concrete floor was prepared by vacuum shot blasting and lightly abrading, Sikafloor 264 High Build Epoxy Resin Flooring was applied followed by Line Marking in contrasting colours to designated walk ways. All works were completed within the scheduled time scale and finished to a very high standard.
When Lafarge Cement Works in Hope, Derbyshire wanted a heavy duty durable floor finish the project was placed with IRL. Volker Stevin, Main Contractor selected IRL beacause of their previous references and expertise with Remmers Materials.
The ideal solution was Remmers 6mm floormix polyurethane floor screed, which is a coloured decorative aggregate, epoxy resin flooring combination especially developed to be a very hard wearing, easily cleaned waterproof finished floor.
Lafarge and Volker Stevin were thrilled with the results and that IRL achieved all expectations.
We were delighted when we were awarded by CPL Interiors a project at the Sports Technology Institute at Loughborough University.
The original Polymer Screed was vacuum shot blasted and lightly abraded followed by Remmers Flake System coated with Arti-Top Matt (M) Plus to give a superior finish.
The client was very impressed with the overall decorative finish.
IRL Group were involved in the development of a line marking project at Sainsbury's car park at Merry Hill shopping centre in Brierly Hill which comprised of 9000m2 of top deck treatment. Due to a failure the existing system was removed and a Sika waterproof membrane applied, with parking areas being colour coded in green, traffic asiles in grey and contrasting shades for directional line markings and associated symbols. The main contractor for the duration of the project was Everlast Waterproofing of Leeds.